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Meet SumAll: Scott Pollack, Biz Dev

At SumAll, we realize it might be hard to realize that there are real humans making this thing happen for you. You might also want to know what we do in our free time. Well, we’re here to help you get to know us.

In an effort to show you who we really are, we’ve created “Meet SumAll,” an ongoing series that will introduce you to members of our team, one-by-one. So far we’ve introduced you to Mahssa and Michael. This time around, meet Scott, one of the maddest, baddest, coolest dudes in all the land.

Continue reading “Meet SumAll: Scott Pollack, Biz Dev”

Meet SumAll: Michael Ho, Back-End Engineer

At SumAll, we realize that you might be like “who the heck are the people making this thing, robots?” You might also want to know what we do when we’re not in our SoHo office plugging away to make SumAll the best it can be.

We hear you! In an effort to show you who we really are, we’ve created “Meet SumAll” an ongoing series that will introduce you to members of our team, one-by-one. We introduced you to Mahssa about a week ago, and this week, we’d like you to meet Michael.

Continue reading “Meet SumAll: Michael Ho, Back-End Engineer”

Mahssa Sumall employee interview

Meet SumAll: Mahssa Mostajabi, Customer Experience

At SumAll, we realize that you might be like “who the heck are the people making this thing, robots?” You might also want to know what we do when we’re not in our SoHo office plugging away to make SumAll the best it can be.

We hear you! In an effort to show you who we really are, we’ve created “Meet SumAll” an ongoing series that will introduce you to members of our team, one-by-one. Continue reading “Meet SumAll: Mahssa Mostajabi, Customer Experience”

How to Drive Traffic to Your Etsy Shop Using SumAll – Featuring AWAYSAWAY

Makers, do-ers, movers-and-shakers have never had so many ways to reach their target audience of buyers and followers. But with so many ways to potentially reach them – Facebook, Twitter, Instagram, your website, the list goes on – how do you know what works best?

With specialty online marketplaces like Etsy – “where people around the world connect to buy and sell unique goods” – the opportunity to sell is there, but how do you know your effort to drive traffic to your Etsy shop is working? Enter Etsy for SumAll.

Etsy is one of SumAll’s newest connected platforms to help you get all your data in a single place. Rather than take you through a tour of how you can track your shop’s favorites, orders, and revenue when you connect your Etsy seller account to SumAll, we asked Clare McGibbon of AWAYSAWAY – an early SumAll adopter – to share some of her secrets. Continue reading “How to Drive Traffic to Your Etsy Shop Using SumAll – Featuring AWAYSAWAY”

Announcing Desk.com for SumAll

We all know that customer service is changing faster than a two-year-old’s mind at a Baskin Robbins (31 flavors!). Gone are the days of calling that number on the back of the product box to find out where the heck the screws to your bed frame went, only to be left on hold for hours on end.

Say hello to live-chatting with customer service representatives 24/7, company Twitter handles dedicated to serving their customers, and a more integrated support system across the board. Say hello to Desk.com for SumAll to help make sense of it all. Continue reading “Announcing Desk.com for SumAll”

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