Since our founding over five years ago, SumAll’s goal has been to democratize data, emancipating our customers’ data from the many service providers our customers use and presenting that data in an organized, understandable and actionable format. The response has been amazing, with over 500,000 accounts signed up. Our average SumAll business has four streams connected, over 7,000 contacts and, over 100k records stored. We currently track over billion contacts! That’s a lot!
SumAll is dedicated to offering you the same level of innovation, service and reliability that you’ve come to expect. But handling that amount of data costs a fortune, over $4 million last year.
So, with a heavy heart, today we are announcing that SumAll will be discontinuing our free service and will only be offering premium accounts. Premium accounts allow us to continue our dedication to the vision of a data-enabled world. What this means for our customers is that in a week we will be archiving free accounts. What this means for current free users is they will no longer get daily emails, tweets, and have access to data online. Current premium customers are not affected at all. We are doing our best to keep your costs as low as possible – and have huge releases coming out over the coming months, a big one in two days!
We know that for many of our customers this will be a disappointing change. And on a personal note, I am very sorry as I had promised to keep your data free. But we are confident that you will love the features that our premium accounts offer and are introducing. Our team has put a ton of work into making sure that our customers get a ton of value out of our premium offering.
We sincerely hope that you will continue on as a paid customer. And for those who will not be continuing on as paid customers, we sincerely thank you for coming with us on our journey and hope that you have gotten a great deal of value from the SumAll platform.
We will be following up this blog post with a Q and A that will address specific questions about the changes. In addition you can reach out to me directly, email@example.com or our team firstname.lastname@example.org with any questions that you may have.
Our apologies and much love!
Dane and the team at SumAll